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Privacy Policy

Last updated: September 1, 2026

1. General

FindAndDM is committed to protecting the privacy of its users. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. By using the Service, you agree to this policy.

2. Information We Collect

We collect several types of information to provide and improve the Service:

  • Personal information: first name, last name, email address, phone number
  • Payment details: processed by our payment provider and not stored in our systems
  • Technical information: IP address, browser type, operating system, cookies
  • Usage data: which features you use, access frequency, campaigns you create
  • Instagram accounts: username and connection details for Instagram accounts you connect to the Service

Providing personal information is not a legal requirement, but is done voluntarily. Failure to provide certain details may limit your ability to use the Service.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To operate the Service and provide access to the platform
  • To process payments and manage subscriptions
  • To improve user experience and personalize the Service
  • To communicate with you, including updates and support
  • To analyze usage and improve the platform
  • To ensure security and prevent misuse

4. Data Storage

Your information is stored on secure cloud servers. We take reasonable security measures to protect your information from unauthorized access, alteration, or deletion.

Payment details: credit card and other payment details are processed directly by our payment provider and are not stored in our systems. We do not have access to your full payment details.

4a. Data Retention

Personal information is retained as long as the user's account is active, and for a reasonable period after closure, for backup, legal compliance, and dispute resolution purposes. After that period, the information will be deleted or anonymized.

5. Sharing Information with Third Parties

We may share information with external service providers for: payment processing and billing, data storage and user authentication, website hosting, and usage analysis to improve the Service.

We will not sell your personal information to third parties. Information is only shared with providers necessary to operate the Service, and they are required to keep it confidential.

6. Influencer Data from Instagram

FindAndDM processes publicly available information about Instagram influencers, including:

  • Username
  • Follower count and engagement rate
  • Category and niche
  • Geographic location
  • Audience demographics (age, gender, location)

Important: this information is publicly available on Instagram. FindAndDM collects and displays this information for business purposes only, and does not create personal profiles or use the information for unrelated purposes.

7. Cookies and Tracking

We use cookies to:

  • Authenticate users and maintain login sessions
  • Remember user preferences (language, display settings)
  • Analyze website usage and improve user experience
  • Support analytics and service improvement

You can block cookies through your browser settings, but some features may not work properly without cookies.

8. Your Rights

Under applicable privacy laws, you have the following rights:

  • Access: request a copy of the personal information we hold about you
  • Correction: request that we correct inaccurate or incomplete information
  • Deletion: request that we delete your personal information (subject to legal obligations)
  • Restriction: request that we limit how we use your information

To exercise your rights, contact us at hello@findanddm.com. We will respond within 30 days.

9. Data Security

We take technical and organizational measures to protect your information:

  • Data encryption in transit (HTTPS/SSL)
  • Encryption of sensitive data at rest
  • Access limited to authorized personnel only
  • Security monitoring and periodic audits

Despite our efforts, no internet security is perfect. We recommend keeping your login credentials confidential and avoiding password sharing.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be posted on the website and emailed to users. The last updated date appears at the top of this document. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

For questions, clarifications, or inquiries regarding this Privacy Policy, please contact us: